SMS Terms of Service - CRCL Healthcare Platform

1. Service Description and Purpose

CRCL Healthcare Technology Platform ("CRCL", "Service", "Platform", "we", "us") uses SMS text messaging to provide secure communications for healthcare professionals. SMS messages are sent exclusively for the following business purposes:

Account Security: Two-factor authentication codes and verification messages
Security Alerts: Notifications about account access, login attempts, and suspicious activity
Service Updates: Profile modification confirmations and important account changes
Registration Verification: Mobile number confirmation during account setup
System Notifications: Critical platform announcements and security updates

Representative SMS Message Examples

"Your CRCL verification code is: 123456. Valid for 10 minutes. Do not share this code."

"CRCL Security Alert: New login detected from San Francisco, CA at 2:30 PM. If this wasn't you, contact support@crcl.pro immediately."

"Your CRCL professional profile has been updated successfully. Contact support if you didn't make this change."

"Welcome to CRCL! Your dental professional account has been verified. Reply STOP to opt out of SMS notifications."

2. Consent and Enrollment

Enrollment requires:

Active registration as a dental healthcare professional
Provision of a valid mobile phone number
Explicit consent via checkbox acknowledgment
Successful verification code confirmation

3. Message Frequency and Types

Registration Period

1-3 messages

Account setup and initial verification

Active Usage

5-20 messages/month

Authentication and security alerts

Message Examples:

"Your verification code is: 123456"

"Security alert: New login to your account from Chrome browser"

"Profile verification complete: Your dental license CA123456 has been confirmed"

"Account update: Your practice information has been successfully updated"

4. Opt-Out Instructions

How to Stop SMS Messages:

Reply STOP: Text "STOP" to any message for immediate unsubscription
Text STOP: Reply "STOP" to any message to stop all future SMS messages
Account Settings: Disable SMS notifications in your profile settings
Email Support: Contact hello@circl.pro with "SMS OPT-OUT" in subject line

Important: Opting out of SMS messages may disable two-factor authentication and compromise account security features.

5. Help and Support

For SMS-related support:

Email: hello@circl.pro
Text HELP: Reply "HELP" to any message for assistance
Response Time: 24-48 hours for email support

6. Costs and Charges

Our Platform

No charges for SMS services

Free verification and security messages

Mobile Carrier

Standard messaging rates may apply

Check with your carrier for specific rates

7. Privacy and Data Protection

Your phone number is stored securely and never shared with third parties
SMS communications are encrypted during transmission
We maintain HIPAA-aware practices for healthcare professional communications
Message logs are retained for security and audit purposes only

8. Service Availability

SMS services are provided on a best-effort basis. Service availability may be affected by:

Mobile carrier network conditions
Device compatibility and settings
Scheduled maintenance periods
Force majeure events beyond our control

We do not guarantee delivery timing or 100% message delivery rates due to external factors.

9. Regulatory Compliance

Our SMS services comply with:

✓TCPA (Telephone Consumer Protection Act)
✓CTIA Messaging Principles and Best Practices
✓CAN-SPAM Act Electronic Communication Standards
✓Healthcare Communication Standards

10. Contact Information

Dental Professional Networking Platform

Email: hello@circl.pro

For SMS service questions, technical support, or opt-out assistance

11. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, revenue, or business opportunities arising from SMS service use or unavailability.

Our total liability for SMS services shall not exceed the amount paid by you for such services in the twelve months preceding the claim.

12. Dispute Resolution

Any disputes arising from SMS services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in English and the arbitrator's decision shall be final and binding.

13. Changes to Terms

We reserve the right to modify these SMS Terms of Service at any time. Material changes will be communicated via email or platform notification. Continued use of SMS services after changes indicates acceptance of updated terms.

📄 SMS Terms of Service